PRIVACY POLICY

Who we are

Our website address is: https://2xchromosome.com.

What personal data we collect and why we collect it

Data may be collected on this website for the purpose of enhancing the customer experience, such as providing order updates to customers, and for marketing 2XChromosome products.

When you sign up to “Stay Informed” on our website, place an order, leave a comment on the  website, or enter your contact information in a website form, Global Health Solutions LLC will use your email address for the purpose of marketing 2XChromosome products; you have the option to opt-out of these emails.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Global Health Solutions LLC may receive anonymized customer data analysis from third party partners based on consumer data that is collected for operating purposes on this website for the purpose of marketing products.

Who we share your data with

Global Health Solutions LLC respects consumer privacy and does not distribute, release, or sell customer data to parties to whom Global Health Solutions LLC is not contracted to perform business services except as noted within the Privacy Policy and Terms of Service. Comments you submit to our website will be publicly viewable as described in the Privacy Policy.

Global Health Solutions is in compliance with California Consumer Privacy Act (CCPA); at this time CCPA regulations are not applicable based on existing business practices both outside and within the State of California.

Global Health Solutions LLC is in compliance with the European Union General Data Protection Regulation (GDPR); at this time GDPR regulations are not applicable, as 2XChromosome products are not available for sale to EU customers.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Order information is shared with our fulfillment and shipping partners.

How we protect your data

Global Health Solutions LLC limits access to consumer data to only those parties that require it to perform critical business functions (e.g. order processing and shipping). Global Health Solutions LLC protects business and consumer data that is stored and transmitted from loss and  breach using industry standard methods.

What data breach procedures we have in place

Data Breach procedures are documented in Global Health Solutions LLC’s proprietary Standard Operating Procedures (SOP) and Written Information Security Program (WISP). A data breach is defined as a breach of security leading to the accidental or deliberate unauthorized alteration or disclosure of personal data. Breach does not include data loss or damage due to hardware or software failure. Customers whose data has been breached, or whose data has been put at risk, will be notified with 30 days from the date of Global Health Solution LLC’s determination that a data breach has occurred.

Industry reporting statement

By purchasing products from this website, customer acknowledges that 2XChromosome is a brand name and, as such, Global Health Solutions LLC is not the manufacturer of products sold on this website. Any claims of product defects must be reported to Global Health Solutions LLC by emailing info@2xchromosome.com or by sending correspondence via registered mail to 519 Somerville Avenue #335, Somerville, MA 02143. Claims of product defects may be reported to the US Food and Drug Administration (FDA) by the manufacturer and/or by Global Health Solutions LLC in accordance with all applicable laws in the interest of public safety. Personal information may be collected and maintained for medical device defect reporting to the US FDA in accordance with all applicable laws.